Jim Norton

Partner

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Key Stats

  • 30+ Years of GTM Leadership
  • $2.5B+ Enterprise Value Impacted
  • 5 Liquidity Events
  • $10M → $100M+ Scaling Expertise

Overview

Jim is a strategic GTM leader with 30+ years scaling B2B software and tech-enabled services from ~$10M to $100M+ in revenue. He has owned the number as an EVP and CRO — navigating an IPO, three PE acquisitions, and a strategic sale to HP — work contributing to $2B+ in enterprise value across five liquidity events.

He translates operator credibility into post-investment value creation through advisory roles at JMI Equity and Gauge Capital, and brings the same rigor to BWP engagements: fast diagnosis, a clear value-creation thesis, and accountability to the number.

Impact

  • Scaled multiple B2B software and tech-enabled services businesses from ~$10M to $100M+, contributing to $2B+ in enterprise value across five liquidity events
  • Navigated 1 IPO, 3 PE acquisitions, and a strategic sale to HP as a senior commercial leader — each requiring a distinct GTM posture and growth playbook
  • Served as interim CRO at Vantaca, CipherHealth, and Unanet; led the full GTM turnaround at Craftable
  • Built marketing teams and outbound BDR/SDR engines from scratch that became the majority pipeline source for their organizations
  • Held GTM operating advisor roles at JMI Equity and Gauge Capital — commercial diligence, value-creation planning, executive hiring, and sales-org design across portfolios

Expertise

  • Revenue Scaling ($10M to $100M+)
  • GTM Transformation & Revenue Process Redesign
  • Interim & Fractional CRO Leadership
  • PE Value Creation & Commercial Diligence
  • Sales Org Build-Out & BDR/SDR Engines
  • Revenue Operations & GTM Tech Stack
  • Sales Comp & Territory Redesign
  • Executive Hiring & Talent Development

Notable Experience

OrganizationRole
Craftable (Gauge Capital)Chief Revenue Officer
QGenda (Francisco Partners)SVP, Sales & Marketing
Bomgar / BeyondTrust (TA > Thoma Bravo)EVP, Global Sales & Marketing
Exstream Software (American Capital > HP)Group VP, Sales
JMI EquityOperating Advisor + Interim CRO
Gauge CapitalOperating Partner
Big Wheel PerformancePartner

Industry Experience

  • B2B Software & Tech-Enabled Services
  • PE/VC-Backed Growth Companies
  • Healthcare Technology
  • Enterprise SaaS

At Big Wheel

Jim leads GTM transformation and interim/fractional CRO engagements at BWP, helping PE-backed and growth-stage companies turn inconsistent sales motion into a repeatable, investor-ready revenue engine. His work spans commercial diligence, value-creation planning, revenue process redesign, sales compensation, territory architecture, pipeline governance, and executive hiring.

His experience with TA Associates, Thoma Bravo, Francisco Partners, JMI Equity, and Gauge Capital gives him fluency in sponsor expectations and post-close execution.

Operator Perspective

“GTM doesn't scale because of more effort — it scales because the architecture is right and someone is accountable to the number.”